Determinants of m-shopping quality on customer satisfaction and purchase intentions : the IS success model perspective
Lisa Y. Chen
| Year of publication: |
2013
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|---|---|
| Authors: | Chen, Lisa Y. |
| Published in: |
World review of entrepreneurship, management and sustainable development. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0573, ZDB-ID 2193382-0. - Vol. 9.2013, 4, p. 543-558
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| Subject: | mobile shopping quality | marketing channel | information system success model | customer satisfaction | purchase intentions | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Vertriebsweg | Distribution channel | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Online-Handel | Online retailing | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010230098