Determinants of service quality in education : service provider's perspective and academician's perspective
Juhi Kamakoty; Nagendra Sohani; Neena Sohani
| Year of publication: |
2015
|
|---|---|
| Authors: | Kamakoty, Juhi ; Sohani, Nagendra ; Sohani, Neena |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 20.2015, 2, p. 141-164
|
| Subject: | service quality | education | input factors | output factors | resources in education | infrastucture | factilities in education | service quality from academicians perpective | SERVQUAL | factor reduction techniques | determinants in education | service factors in education | Dienstleistungsqualität | Service quality | Bildungswesen | Educational system |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011402371