Determinants of service quality in offshore software development outsourcing
Anandasivam Gopal and Balaji R. Koka
| Year of publication: |
2009
|
|---|---|
| Authors: | Gopal, Anandasivam ; Koka, Balaji R. |
| Published in: |
Information systems outsourcing : enduring themes, global challenges, and process opportunities. - Berlin : Springer, ISBN 978-3-540-88850-5. - 2009, p. 497-523
|
| Subject: | IT-Dienstleister | IT service provider | Dienstleistungsqualität | Service quality | Outsourcing | Auslandsverlagerung | Offshoring | Regressionsanalyse | Regression analysis |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003821861