Developing a system for training unemployed adults at the VTC (vocational training centres) in Greece

Purpose – The educational methodology of lifelong learning and adult education ensures human employment, the progress of society and peaceful social coexistence. Programs of vocational training for unemployed people or for groups with special needs are the common ways to ensure that employment inequalities are diminished and job opportunities for a better life are provided to the members of the community. Obviously, the standards of such education are of a great importance. If high standards are ensured, better results are achieved. The purpose of this paper is to document the development of a prototype system that will ensure high quality standards in the operation of a vocational training centre (VTC). Design/methodology/approach – Research was carried out among students, teachers and staff of a specific VTC in Xanthi, aiming at specifying the key factors that influence the quality of the training provided. Findings – The results of the research are presented and in relation to the answers given to special questionnaires there are suggestions regarding the issues of decision making, dealing with complaints, monitoring the quality of the training procedure and evaluating the vocational program in coordination with all members of the VTC (students, trainers and staff) and the companies where the trainees had practical training. Practical implications – Some of these suggestions have already been implemented, with promising results. Originality/value – The paper draws conclusions and makes recommendations for further research on specific topics that may improve the operational quality of the vocational training centres under discussion. Initiatives that will be taken by the state authorities are also described.