Developing and maintaining clients' trust through institutional mechanisms in online service markets for digital entrepreneurs : a process model
Year of publication: |
December 2018
|
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Authors: | Du, Wenyu ; Mao, Ji-Ye |
Published in: |
The journal of strategic information systems : incorporating International Information Systems. - Amsterdam [u.a.] : Elsevier, ISSN 0963-8687, ZDB-ID 1099465-8. - Vol. 27.2018, 4, p. 296-310
|
Subject: | Digital entrepreneurship | Crowdsourcing | Online service market | e-Commerce | Trust development | Trust maintenance | Institutional mechanisms | Process model | Vertrauen | Confidence | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Digitalisierung | Digitization | Prozessmanagement | Business process management | Digitale Dienste | Web-based service |
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