Developing customer satisfaction index for the construction industry : a case study for Saudi Arabia
Khalid Jamal El Sakka and Laith A. Hadidi, Muhammad Saiful Islam
| Year of publication: |
2024
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|---|---|
| Authors: | El Sakka, Khalid Jamal ; Hadidi, Laith A. ; Islam, Muhammad Saiful |
| Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 42.2024, 2, p. 210-233
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| Subject: | construction industry | contractor | CS | customer satisfaction | megaproject | Bauwirtschaft | Construction industry | Saudi-Arabien | Saudi Arabia | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2024.139158 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015065595