Developing High Performance Work System in Retail Outlet

Organizations these days are turning to develop systems which lead to high performance amongst employees. Researchers are taking keen interest in this area to find out factors of HR systems that motivates employees to perform well or high. This study attempts to find out factors that generates high performance work system. The employees of organization under study were Ahmedabad Central Mall. Retail industry of India is growing fast. There is lot of competition that is increasing in different sectors of Indian retail. There is increase in organized retail, FDI in Indian retail; internet shopping, etc. is leading to many reforms in the industry. Hence, it is important to find ways employers encourage high performance in employees. With the help of structured questionnaire, employees were surveyed on various dimensions of HR. Factor analysis was run to find out important components of high performance work systems. There were eight factors that were reduced with different components. Eight factors are named as HR systems, involvement in decision making and authority, random areas of HR, work and pay relation, superiors / supervisors, training, different procedures, and areas of opportunities