Development and validation of business excellence framework for Indian service MSMEs
P.M. Unnikrishnan and Jyoti Tikoria, Arun Kumar Agariya
| Year of publication: |
2025
|
|---|---|
| Authors: | Unnikrishnan, P.M. ; Tikoria, Jyoti ; Agariya, Arun Kumar |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 50.2025, 2, p. 219-245
|
| Subject: | business excellence | micro | MSME | performance enhancement | service excellence | small and medium enterprises | success factors | Erfolgsfaktor | Success factor | KMU | SME | Indien | India | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance | Dienstleistungsqualität | Service quality | Kleinstunternehmen | Micro business |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2025.144480 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015445203