Development of a conceptual model integrating management systems and the Shingo Model towards operational excellence

Mariana Carvalho, José Carlos Sá, Pedro Alexandre Marques, Gilberto Santos and António Mário Pereira

Year of publication:	2023
Authors:	Carvalho, Mariana ; Sá, José Carlos ; Albuquerque Marques, Pedro Alexandre de ; Santos, Gilberto ; Pereira, António Mário
Subject:	continuous improvement \| corporate social responsibility \| Integrated management systems \| ISO 9001 \| operational excellence \| Shingo Model \| Qualitätsmanagement \| Quality management \| Corporate Social Responsibility \| Corporate social responsibility \| Stakeholder \| Standardisierung \| Standardization \| Prozessmanagement \| Business process management

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Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1080/14783363.2022.2060810 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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