Development of a short questionnaire for measuring service quality perceptions
Rogerio Domenge; Luis M. Arciniega
| Year of publication: |
2015
|
|---|---|
| Authors: | Domenge, Rogerio ; Arciniega, Luis M. |
| Published in: |
Decision. - Calcutta : Inst., ISSN 0304-0941, ZDB-ID 196771-X. - Vol. 42.2015, 1, p. 11-17
|
| Subject: | Service quality perceptions | Scale development | Fast-food restaurants | Behavioral intentions | Dienstleistungsqualität | Service quality | Messung | Measurement | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception | Schnellgastronomie | Fast-food industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010517252