Development of methodology for classification of user experience (UX) in online customer review
Youngdoo Son, Wonjoon Kim
| Year of publication: |
2023
|
|---|---|
| Authors: | Son, Youngdoo ; Kim, Wonjoon |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 71.2023, p. 1-8
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| Subject: | User experience | Online reviews | Text mining | Self-organizing map | Online-Handel | Online retailing | Data Mining | Data mining | Konsumentenverhalten | Consumer behaviour | Personalisierung | Personalization | Virales Marketing | Viral marketing | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Klassifikation | Classification | Kundenintegration | Customer integration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.103210 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014261137