Dial-up HR at Scottish & Newcastle - Complementing our e-HR survey, we present a case study of how one major employer has harnessed new technology in the innovative delivery of basic HR advice to its workforce. Scottish & Newcastle now provides its 42,000 employees with direct telephone and e-mail access to HR services. Feedback to date indicates that the firm's HR service centre has been well ...
Year of publication:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2001, 721, p. 14