Dienstleistungsmanagement : Grundlagen - Konzepte - Instrumente
Sabine Haller
| Year of publication: |
[2017] ; 7., aktualisierte Auflage
|
|---|---|
| Authors: | Haller, Sabine |
| Institutions: | Springer Fachmedien Wiesbaden (publisher) |
| Publisher: |
Wiesbaden : Springer Gabler |
| Subject: | Dienstleistung | Services | Dienstleistungsmanagement | Service management | Qualitätsmanagement | Quality management | Deutschland | Germany | Management |
| Description of contents: | Table of Contents [d-nb.info] ; Description [swbplus.bsz-bw.de] |
| Extent: | XIII, 459 Seiten Illustrationen, Diagramme 24 cm x 16.8 cm, 790 g |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Lehrbuch ; Textbook |
| Language: | German |
| ISBN: | 3-658-16896-X ; 978-3-658-16896-4 ; 978-3-658-16897-1 |
| Other identifiers: | 10.1007/978-3-658-16897-1 [DOI] |
| Classification: | Unternehmensführung |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011666685