Digital healthcare retail : role of presence in creating patients' experience
S. Sreejesh and Juhi Gahlot Sarkar and Abhigyan Sarkar
| Year of publication: |
2022
|
|---|---|
| Authors: | Sreejesh, S. ; Sarkar, Juhi Gahlot ; Sarkar, Abhigyan |
| Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 50.2022, 1, p. 36-54
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| Subject: | Co-presence | Healthcare services | Service patronage | Spatial presence | Technology-enabled co-creation | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Patienten | Patients | Einzelhandel | Retail trade | Kundenintegration | Customer integration | Krankenhaus | Hospital | Konsumentenverhalten | Consumer behaviour | E-Health | E-health |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-12-2020-0514 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012798300