Digital public employment services in action

edited by Didier Demazière, Ray Griffin, Janine Leschke and Magnus Paulsen Hansen

"This book offers a comprehensive exploration of the ongoing digital transformation of public employment services (PES) - the most radical remaking of the welfare state in a generation.As PES shift from analogue to fully digitised services, this volume bridges the gap between technology, policy and frontline service provision. It provides a well-rounded analysis of the practical opportunities and challenges posed by digital welfare, reconnecting and reconciling technical possibilities and political ambitions with what is socially necessary as welfare systems undergo radical change."

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Year of publication:	2025
Other Persons:	Demazière, Didier (ed.) ; Griffin, Ray (ed.) ; Leschke, Janine (ed.) ; Paulsen Hansen, Magnus (ed.)
Publisher:	Bristol, UK : Policy Press, an imprint of Bristol University Press
Subject:	Arbeitsvermittlung \| Employment office \| Arbeitsverwaltung \| Labour administration \| Digitale Dienste \| Web-based service \| Digitalisierung \| Digitization \| EU-Staaten \| EU countries
Description of contents:	Table of Contents [gbv.de] ; Description [dietmardreier.de]

Extent:	xi, 242 Seiten Illustrationen
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung
Language:	English
Notes:	1. Introduction2. From Politics to Code: The Unfolding of EU Digital Aspirations Into Practice 3. Algorithmic Profiling of the Unemployed 4. The Making of an Unemployed Population5. Open Inquiry into Disruptive Digital Services 6. Legal Considerations for Algorithm Development7. Labour Market Data, Job Matching and Job Quality 8. Looking for a Job: What Types of Information Matter to Jobseekers? 9. Digitising Exclusion: The Challenges of Modern Unemployment and Public Employment Service Delivery10. Co-designing Digital Services with Service Users, Caseworkers and Senior Policy Makers: the Affordance and Limitations of Expert Panels 11. Digital or Human Support for the Unemployed? Profiling Tools and Advisers at Work in the French Public Employment Services 12. Cyborg Futures of Care and Welfare: Acceptance and Resistance of Digital Public Employment Services Technologies as Competent Caregiver 13. Exploring Omni-channel Welfare Experiences in Unemployment Services14. Profiling and Subjectification of Unemployed People: Exploring the Case of Slovenian Public Employment Services15. Conclusion
ISBN:	978-1-4473-7188-5 ; 978-1-4473-7189-2 ; 978-1-4473-7190-8
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015398287