Digitalisation, artificial intelligence and algorithmic management in the workplace : shaping the future of work : cost of non-Europe

This study investigates the integration and effects of artificial intelligence and algorithmic management (AM) technologies within European workplaces, extending beyond the realm of platform work. It thoroughly examines the European regulatory framework for the use of AM technologies, engages in stakeholder interviews, and analyses four case studies. The study estimates that workers' exposure to AM could rise from 42.3 % to 55.5 % in the medium term, generating both productivity opportunities and challenges in employment relations, working conditions, and workers' wellbeing. It identifies key regulatory gaps in AM use at work and explores the role EU legislation could play in addressing the gaps. It develops three policy options: adopting a recommendation; amending a package of existing legislation; and adopting a new legislative instrument to regulate the use of AM. The added value of acting at EU level has been identified in ensuring the same level of protection for all workers, improving working conditions and safeguarding fundamental rights. For companies, having a common set of rules would enhance the level playing field and increase legal certainty.