Dimensions and outcomes of experience quality in tourism : the case of Port wine cellars
Teresa Fernandes, Mariana Cruz (Faculty of Economics, University of Porto, Porto, Portugal)
| Year of publication: |
July 2016
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|---|---|
| Authors: | Fernandes, Teresa ; Cruz, Mariana |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 31.2016, p. 371-379
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| Subject: | Experience quality | Satisfaction | Loyalty | Word-of-mouth | Tourism | Wine | Wein | Tourismus | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Weinbau | Wine industry | Urlaubsverhalten | Holiday behaviour | Virales Marketing | Viral marketing | Event-Marketing | Event marketing | Tourismuswirtschaft | Tourism industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2016.05.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011529013