Discovering opinions from customers' unstructured textual reviews written in different natural languages
Year of publication: |
2013
|
---|---|
Authors: | Žižka, Jan ; Dařena, František |
Published in: |
E-marketing in developed and developing countries : emerging practices. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-3954-6. - 2013, p. 137-159
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Kommunikation | Communication | Data Mining | Data mining | Mehrsprachigkeit | Multilingualism | Sprachverarbeitung | Speech processing | Hotellerie | Hotel industry | Online-Handel | Online retailing |
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