Diversity, equity and inclusion in employee-queer customer interactions in the hospitality service setting : including multiple stakeholders’ perspectives
Year of publication: |
2024
|
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Authors: | Jin, Dan ; Chen, Han ; Qi, Rui |
Subject: | DEI | Guilt | Queer | Resilience | Self-serving bias | Stress | Stakeholder | Diversity Management | Diversity management | Beziehungsmarketing | Relationship marketing | Coping-Strategie | Coping strategy | Krankenhaus | Hospital |
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