Do consumers care about CSR in their online reviews? : an empirical analysis
David D'Acunto, Annamaria Tuan, Daniele Dalli, Giampaolo Viglia, Fevzi Okumus
| Year of publication: |
2020
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|---|---|
| Authors: | D'Acunto, David ; Tuan, Annamaria ; Dalli, Daniele ; Viglia, Giampaolo ; Okumus, Fevzi |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 85.2020, p. 1-9
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| Subject: | Automated text analysis | Consumer emotions | Consumer online reviews | Corporate social responsibility | Environment | Hotel industry | Sustainability | Corporate Social Responsibility | Konsumentenverhalten | Consumer behaviour | Hotellerie | Emotion | Online-Handel | Online retailing | Virales Marketing | Viral marketing | Social Web | Social web | Online-Marketing | Internet marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2019.102342 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012241385