Do relational benefits influence commitments and loyalty in a non-contract mechanism?
Year of publication: |
2023
|
---|---|
Authors: | Lee, Chang-Ju ; Lee, Sae-Mi ; Iyer, Rajesh ; Lee, Yong-Ki |
Published in: |
Asia Pacific journal of marketing and logistics. - [Erscheinungsort nicht ermittelbar] : Proquest, ISSN 1758-4248, ZDB-ID 2037486-0. - Vol. 35.2023, 8, p. 2012-2028
|
Subject: | Affective commitment | Calculative commitment | Long-term orientation | Multi-channel agencies | Relational benefits | Beziehungsmarketing | Relationship marketing | Mitarbeiterbindung | Employee retention | Prinzipal-Agent-Theorie | Agency theory | Konsumentenverhalten | Consumer behaviour | Theorie | Theory | Vertrauen | Confidence |
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