Do SARS-CoV-2 hazards influence stakeholders? : evidence from a Polish seafood company

Purpose The article presents the phenomenon of hazards related to severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) in the food supply chain (FSC) by identifying possible stakeholders of a seafood company who might be influenced by the hazards. Design/methodology/approach A case study analysis was conducted with a review of the organization's documentation alongside a semi-structured interview and an impact effort matrix. Findings Seven out of 18 stakeholders had to strongly engage in minimizing the effects of hazards related to SARS-CoV-2. The most important areas of cooperation regarded safety were identified. Both external and internal documents and reports regarding the minimizing of negative effects of hazards related to SARS-CoV-2 were required by institutional clients, official authorities and the studied organization itself. The proper identification of stakeholders and up-to-date knowledge about them allowed the organization to react faster and protect the FSC. Research limitations/implications The authors' research was based on qualitative methods, so it lacked a diagnostic survey, along with similar studies for comparison of results and approaches. Practical implications The surveyed company may be a good benchmark for others to follow when choosing the appropriate approach in the field of stakeholder analysis for addressing new emerging risks. Originality/value The findings are important, timely and original, and they focus on a subject rarely studied in the literature. The information from the paper applies to numerous groups of food companies.