Does empathy matter? : an exploratory study of class-transition satisfaction in unplanned course interruptions

Laura Munoz, J. Ricky Fergurson, Eric G. Harris, and David Fleming

Year of publication:	2022
Authors:	Munoz, Laura ; Fergurson, J. Ricky ; Harris, Eric G. ; Fleming, David
Published in:	Journal of marketing education : JME. - Thousand Oaks, Calif. : Sage, ISSN 1552-6550, ZDB-ID 2020298-2. - Vol. 44.2022, 2, p. 217-234
Subject:	classroom management \| education administration issues \| learning approaches and issues \| level/type of education \| marketing education issues \| methodology \| online/distance education \| pandemic pedagogy \| partial least squares \| student motivation \| student satisfaction \| surveys \| teaching crisis \| undergraduate education \| Betriebswirtschaftsstudium \| Graduate business education \| Studierende \| Students \| Lehrplan \| Curriculum \| Führungskräfteentwicklung \| Leadership development \| Wirtschaftsstudium \| Graduate economics education \| E-Learning \| E-learning \| Didaktik \| Didactics \| Emotion \| Wirtschaftspädagogik \| Business and economics education \| Kundenzufriedenheit \| Customer satisfaction \| Unterricht \| Teaching \| Dienstleistungsqualität \| Service quality \| Fernunterricht \| Distance learning

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Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1177/02734753211073891 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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