Does one size fit all? : new service development across different types of services
Year of publication: |
2017
|
---|---|
Authors: | Jaakkola, Elina ; Meiren, Thomas ; Witell, Lars ; Edvardsson, Bo ; Schäfer, Adrienne ; Reynoso, Javier ; Sebastiani, Roberta ; Wild-Weitlaner, Doris |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 2, p. 329-347
|
Subject: | Survey | Project team | New service development | NSD methods | Service characteristics | Service typology | Dienstleistung | Services | Arbeitsgruppe | Team | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Service innovation | Innovation | Unternehmensdienstleistung | Business services |
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