Does supply chain integration mediate the relationships between product/process strategy and service performance? An empirical study

Determining the antecedents and performance consequences of supply chain integration is a key focus of recent supply chain management research. This study investigates the role of supply chain integration in mediating the effects of product and process modularity strategies on service performance. Adaptive Structuration Theory (AST) provides the theoretical context. The study provides empirical support for the importance of considering product and process strategies in understanding the impact of integration on performance.