Does the airport servicescape affect the relationship between a irport outcome quality and passenger satisfaction?
Davidi Stephano, Dev Jani, David Mfinanga
| Year of publication: |
2024
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| Authors: | Stephano, Davidi ; Jani, Dev ; Mfinanga, David |
| Published in: |
Business management review : journal of the University of Dar es Salaam Business School. - Dar es Salaam : University of Dar es Salaam Business School, ISSN 2546-213X, ZDB-ID 2905796-6. - Vol. 27.2024, 1, p. 39-56
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| Subject: | Airport outcome quality | Airport servicescape | Hierarchical Service Quality | Satisfaction | Dienstleistungsqualität | Service quality | Flughafen | Airport | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Qualitätsmanagement | Quality management | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.56279/bmrj.v27i1.3 [DOI] hdl:11159/701129 [Handle] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015053312