Driving channel integration perception in omnichannel environments : the role of touchpoints
Year of publication: |
2025
|
---|---|
Authors: | Salvietti, Giada ; Ieva, Marco ; Ziliani, Cristina |
Subject: | Retailing | Vertriebsweg | Distribution channel | Multikanalvertrieb | Multichannel strategy | Einzelhandel | Retail trade | Wahrnehmung | Perception | Beziehungsmarketing | Relationship marketing |
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