Driving organisational change in SMEs using service design
Maricela Salgado, María Valeria De Castro Martínez, Esperanza Marcos Martínez, Marcos López-Sanz and María Luz Martín-Peña
| Year of publication: |
2022
|
|---|---|
| Authors: | Salgado, Maricela ; Castro Martínez, María Valeria de ; Marcos Martínez, Esperanza ; López-Sanz, Marcos ; Martín Peña, María Luz |
| Published in: |
Journal of service theory and practice. - Bingley : Emerald, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 32.2022, 5, p. 701-736
|
| Subject: | Innovation | Methodology | Organisational change | Service design | SMEs | KMU | SME | Organisatorischer Wandel | Organizational change | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Produktgestaltung | Product design |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSTP-08-2021-0174 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013349376