Druggists and pharmacists as gatekeepers: Sales routines and compliance with sales protocols for over-the-counter naproxen 275 mg medicines in the Netherlands

Since for the sales of over-the-counter (OTC) medicines, prescribing physicians are not involved, and written instructions on/in the medicine boxes are inefficient, druggists and pharmacists are important gatekeepers in preventing customers’ accidents. In this study we investigated the sales routines, and compliance with sales protocols, in order to evaluate that gatekeeper's function.

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Year of publication:	2014
Authors:	Hoof, Joris J. van ; Cents, Michel H.G. ; Megens, Nicole M.J. ; Tang, Sijbrand J. van der
Published in:	Health Policy. - Elsevier, ISSN 0168-8510. - Vol. 117.2014, 3, p. 353-360
Publisher:	Elsevier
Subject:	Pharmacists \| Druggists \| Gatekeeping function \| Sales routines \| Over-the-counter medicines (OTC) \| Mystery shopping

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Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010930987