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Revealing customer dominant logic in healthcare services
Seppänen, Kaisa, (2017)
Value-in-context : co-creation across different context levels in the service ecosystem
Wieczerzycki, Marcin, (2025)
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian, (2014)
Managing the industrial service function
Kowalkowski, Christian, (2008)
Service productivity gains through information and communication technology applications: a service marketing approach
Service innovation in industrial contexts
Kowalkowski, Christian, (2016)