E-business impacts for urban freight: results from an Australian study

E-Business is expected to dramatically change the way business is conducted internationally, nationally, within states and at the local area level. Moreover, these changes are very likely to happen well within the planning time frames required for provision of transport infrastructure and services. E-business is defined as including e-commerce, either between Businesses to Business (B2B) or Business to Customers (B2C), and the adoption of electronic technology within businesses. This paper presents some results from a study commissioned by the Australian National Transport Secretariat (NTS) to assist Australian business and government pro-actively address the transport issues arising from e-business. The resulting working papers will be used to establish a research framework for identifying policy and planning levers to maximize benefits to Australia from national and global e-business activity. The study sought to investigate three principal questions on e-business impacts: how will the transport task change; what will be affected; and how can the transport system respond? Current literature suggests that growth in e-business stems from the combined existence of market demand, suitable enabling technology, and skills and familiarity in management/users/ industry/government. The results of the study suggest that e-business will have implications for urban freight including higher levels of demand for goods and services, increased requirements for logistics distribution, changes in location preferences and improved transport network performance.