Eat or be Eaten - Not all Baldrige award-winning companies are equal. Companies that fail to compare themselves to their true competitors will not survive, argues the author, no matter how many awards hang on their walls.
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Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 41.1999, 3, p. 20-22