Education service quality, value and satisfaction on student customer intentions and behaviour
Garry Prentice, Joseph Brady, Christopher McLaughlin
| Year of publication: |
2018
|
|---|---|
| Authors: | Prentice, Garry ; Brady, Joseph ; McLaughlin, Christopher |
| Published in: |
DBS business review : an international academic collaboration. - Dublin : DBS Library, ISSN 2565-5280, ZDB-ID 2947972-1. - Vol. 2.2018, p. 89-112
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| Subject: | Service quality | student satisfaction | retention | word-of-mouth | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction | Virales Marketing | Viral marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.22375/dbr.v2i0.27 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012033588