Effects of e-CRM value : perceptions on website loyalty : an empirical investigation from customer perspective
Wen-Jang Jih; Su-Fang Lee
| Year of publication: |
2010
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|---|---|
| Authors: | Jih, Wen-jang Kenny ; Lee, Su-fang |
| Published in: |
International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 22017355. - Vol. 6.2010, 3, p. 1-14
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009039870