Effects of emotional attachment on mobile health-monitoring service usage : an affect transfer perspective
Xiaofei Zhang, Xitong Guo, Shuk Ying Ho, Kee-hung Lai, Doug Vogel
| Year of publication: |
2021
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|---|---|
| Authors: | Zhang, Xiaofei ; Guo, Xitong ; Ho, Shuk Ying ; Lai, Kee-hung ; Vogel, Douglas R. |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 58.2021, 2, p. 1-13
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| Subject: | Affect transfer | Device satisfaction | Emotional attachment | Feedback satisfaction | Health rationality | mHealth monitoring service | Emotion | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2020.103312 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012494917