Effects of feedback on residential electricity consumption: A literature review

This report reviews 17 studies assessing the effect of information feedback on residential electricity consumption. Most of the studies were conducted in experimental or quasi-experimental conditions. The studies reviewed used (1) both feedback and incentives, (2) goal setting, (3) cost information feedback, and (4) displays. The study findings, taken together, provide some evidence that feedback is effective in reducing electricity consumption, although questions remain concerning the conditions under which feedback can best be provided. Reductions in consumption found in most of the studies ranged from 5% to 20%. Utility companies are the most likely source of feedback information for residential customers. Three of the studies investigated utility feedback projects. The report discusses the policy implications of these as well as the other studies. The report also lists questions remaining to be researched. 13 refs., 1 tab.