Effects of offering incentives for reviews on trust : role of review quality and incentive source
Year of publication: |
2022
|
---|---|
Authors: | Ai, Jin ; Gursoy, Dogan ; Liu, Yue ; Lv, Xingyang |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 100.2022, p. 1-9
|
Subject: | Customer trust | EWOM quality | Incentive source | Incentive-driven eWOM | Interest relevance | Norms conflict | Vertrauen | Confidence | Anreiz | Incentives | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Theorie | Theory | Leistungsanreiz | Performance incentive |
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