Electronic or bust - Local and central government are warned that consumers are no longer prepared to tolerate substandard service delivery. The way forward is to embrace the new technologies and provide services electronically
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Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 1999 (01.10.), p. 11-15
Bigger bangs for tax bucks - Information technology can help government departments In the move towards Resource Accounting and Budgeting? But first, improved financial analysis software and greater integration of existing systems will be needed
Lowdown on high-tech crime - The growth of fraud in the public sector is putting much greater emphasis on the use of computer systems. But this is a two-way street - software can make it easier to commit fraud as well as to discover it
Squaring up to the power of IT suppliers - Local government has learned its lessons well when it comes to outsourcing IT projects. But will the message get through to where it's really needed - central government?
Dudman, Jane, (1999)
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