Embracing digital companions : unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
Khalid Mehmood, Pradeep Kautish, Tejas R. Shah
| Year of publication: |
2024
|
|---|---|
| Authors: | Mehmood, Khalid ; Kautish, Pradeep ; Shah, Tejas R. |
| Subject: | Anthropomorphism | Canada | Customer engagement | India | Intention to use | Service robots | Indien | Roboter | Robot | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kanada | Kundenintegration | Customer integration | Kundenzufriedenheit | Customer satisfaction | Kundenservice | Customer service | Dienstleistungsqualität | Service quality |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.103825 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015098491