Embracing RAISA in restaurants : exploring customer attitudes toward robot adoption
Year of publication: |
2024
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Authors: | Santiago, Joanna Krywalski ; Tiago, Maria Teresa Borges ; Tiago, Flávio Borges |
Published in: |
Technological forecasting and social change : an international journal. - Amsterdam [u.a.] : Elsevier Science, ISSN 0040-1625, ZDB-ID 2015184-6. - Vol. 199.2024, Art.-No. 123047, p. 1-11
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Subject: | Innovation | Consumer attitudes | Restaurant | Robotics, artificial intelligence and service automatization (RAISA) | Technology acceptance model | Künstliche Intelligenz | Artificial intelligence | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Innovationsdiffusion | Innovation diffusion | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model |
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