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International handbook of practice-based performance management
De Lancer Julnes, Patria, (2008)
Performance management in Indian civil services : at crossroads
Pande, Sanjay, (2017)
Performance measurement : getting results
Hatry, Harry P., (2007)
A review of private approaches for delivery of public services
Hatry, Harry P., (1983)
Results matter : suggestions for a developing country's early outcome measurment effort
Hatry, Harry P., (2005)