Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
Year of publication: |
2011
|
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Authors: | Lee, Yong-ki ; Kim, Young ; Son, Moon Hyun ; Lee, Doo-jin |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 4, p. 942-952
|
Subject: | Führungsstil | Leadership style | Tourismusberufe | Tourism employees | Emotion | Gastronomie | Restaurant industry | Beziehungsmarketing | Relationship marketing | Arbeitsleistung | Job performance | Südkorea | South Korea |
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