Empirically testable sources and implications of clumpiness
Year of publication: |
2015
|
---|---|
Authors: | Zhang, Yao ; Bradlow, Eric T. ; Small, Dylan S. |
Other Persons: | Kumar, Vineet (reviewed) ; Srinivasan, Kannan (contributor) ; Rao, Vithala R. (contributor) |
Published in: |
Marketing science. - Catonsville, MD : INFORMS, ISSN 0732-2399, ZDB-ID 883054-X. - Vol. 34.2015, 2, p. 215-217
|
Subject: | customer lifetime value | RFM | clumpiness | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Theorie | Theory |
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