Employee empowerment and its contextual determinants and outcome for service workers : a cross-national study
Peter Beomcheol Kim, Gyumin Lee and Jichul Jang
| Year of publication: |
2017
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|---|---|
| Authors: | Kim, Peter Beomcheol ; Lee, Gyumin ; Jang, Jichul |
| Published in: |
Management decision : MD. - Bingley : Emerald Publishing Limited, ISSN 0025-1747, ZDB-ID 411946-0. - Vol. 55.2017, 5, p. 1022-1041
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| Subject: | Service performance | Employee empowerment | Leader-member exchange (LMX) | Schedule flexibility | Arbeitszufriedenheit | Job satisfaction | Arbeitskräfte | Workforce | Kooperative Führung | Participative leadership | Dienstleistungssektor | Service industry | Dienstleistungsberufe | Service workers | Führungsstil | Leadership style | Arbeitsbeziehungen | Employment relations | Personalmanagement | Human Resource Management | Dienstleistungsqualität | Service quality | Leistungsmotivation | Work motivation | Personalführung | Leadership | Arbeitsverhalten | Work behaviour | Arbeitsleistung | Job performance |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MD-02-2016-0089 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011673057