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HR MANAGEMENT - HR's Pivotal Multi-Taskers - Even if it's tilted toward clerical tasks, the assistant's role is crucial to the HR function.
Garvey, Charlotte, (2004)
EMPLOYEE RELATIONS - Connecting the Organizational Pulse to the Bottom Line - Survey results are driving change at companies where results become part of the business goals.
EMPLOYEE RELATIONS - Getting Feedback You Can Depend On - What you ask and how you ask it can affect employee survey results.
Garvey, Charlotte, (2003)