Empowering consumers : an experimental study of human and AI intermediary in insurance decision-making
Xiaolan Yang, Tianjiao Xia, Eryang Zhang, Xue Zhou
| Year of publication: |
2025
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|---|---|
| Authors: | Yang, Xiaolan ; Xia, Tianjiao ; Zhang, Eryang ; Zhou, Xue |
| Published in: |
Journal of behavioral and experimental finance. - Amsterdam [u.a.] : Elsevier, ISSN 2214-6369, ZDB-ID 2758721-6. - Vol. 47.2025, Art.-No. 101096, p. 1-12
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| Subject: | Trust | Artificial intelligence (AI) | Consumption | Insurance intermediary | Insurance purchasing behavior | Versicherung | Insurance | Konsumentenverhalten | Consumer behaviour | Künstliche Intelligenz | Artificial intelligence | Experiment | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbef.2025.101096 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015482764