Enacting professional service work in times of digitalization and potential disruption
Frida Pemer
| Year of publication: |
2021
|
|---|---|
| Authors: | Pemer, Frida |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 24.2021, 2, p. 249-268
|
| Subject: | digitalization | frontlines | occupational identity | service climate | service work | Digitalisierung | Digitization | Dienstleistungssektor | Service industry | Dienstleistungsberufe | Service workers |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670520916801 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012522539