Encouraging tourist citizenship behavior through resource uniqueness and service quality : the mediating role of emotions
Lin Liu, Tingting Cui, Jinnan Wu, Ruilan Cao, Ye Ye
| Year of publication: |
2021
|
|---|---|
| Authors: | Liu, Lin ; Cui, Tingting ; Wu, Jinnan ; Cao, Ruilan ; Ye Ye |
| Published in: |
Journal of vacation marketing. - London : Sage, ISSN 1479-1870, ZDB-ID 2093798-2. - Vol. 27.2021, 1, p. 45-60
|
| Subject: | Resource uniqueness | service quality | Social Exchange Theory | Stimulus-Organism-Response Model | tourist citizenship behavior | tourist emotions | word-of-mouth | Dienstleistungsqualität | Service quality | Emotion | Arbeitsverhalten | Work behaviour | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Austauschtheorie | Social exchange theory | Virales Marketing | Viral marketing | Tourismus | Tourism |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1356766720952101 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012426213