Engaging consumers on social media : empirical evidence from the communications analysis of a CSR oriented company
Year of publication: |
2017
|
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Authors: | Tuan, Annamaria ; Moretti, Andrea |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 2193394-7. - Vol. 12.2017, 2, p. 180-205
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Subject: | CSR communication | corporate social responsibility | social media | case study | sensemaking | technology | customer engagement | coffee | Italy | Corporate Social Responsibility | Corporate social responsibility | Social Web | Social web | Öffentlichkeitsarbeit | Public relations | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Italien | Kommunikation | Communication | Stakeholder | Marketingmanagement | Marketing management |
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