Enhancing decision-making of IT demand management with process mining
Christian Novak, Lukas Pfahlsberger, Saimir Bala and Kate Revoredo and Jan Mendling
| Year of publication: |
2023
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|---|---|
| Authors: | Novak, Christian ; Pfahlsberger, Lukas ; Bala, Saimir ; Cerqueira Revoredo, Kate ; Mendling, Jan |
| Published in: |
Business process management journal. - Bingley : Emerald, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 29.2023, 8, p. 230-259
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| Subject: | Business process change | Decision-making | IT demand management | Process mining | Prozessmanagement | Business process management | Entscheidung | Decision | Workflow-Management-System | Workflow management system | Bergbau | Mining | Data Mining | Data mining |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-12-2022-0631 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014496665